After-sales service

Technical support, repairs, maintenance and training - on site, remotely or by telephone throughout Switzerland.

Our specialists provide you with reliable support during operation - whether for acute faults, planned maintenance or employee training. With many years of experience in coding, machine vision, Highspeed, robotics and additive manufacturing, we ensure that your systems remain operational.

What sets CHROMOS Industrial's after-sales service apart

Technical expertise: Our service technicians undergo continuous training and are familiar with the latest technologies and processes - so you receive sound, practical support in every area.

Fast support: With service locations in German-speaking and French-speaking Switzerland, we respond flexibly and quickly - whether by telephone, remote access or directly on site. Short distances, direct contacts and many years of experience ensure that downtimes are resolved quickly.

Spare parts and service infrastructure:
Our large spare parts warehouse in Switzerland enables us to deliver original parts quickly. For special requirements, we manufacture custom-fit spare parts - on request also using additive manufacturing - and thus ensure the operational readiness of your systems.

Our services

Troubleshooting

We analyze error patterns by phone and remotely, coordinate short-term on-site assignments if necessary and document the solution - so that interruptions can be quickly rectified and avoided in the future.

Maintenance, calibrations and repairs

Planned maintenance ensures availability, calibrations ensure that everything is perfectly adjusted and professional repairs get systems back into operation quickly. We work according to the manufacturer's specifications and with tested original parts.

Installation and commissioning

From assembly and cabling to fine adjustment, we hand over ready for production. On request, including acceptance report and compact user introduction.

Training courses

Practical training from basic knowledge to in-depth training. Including certified cobot training courses in Dielsdorf and laser certifications in the coding area for safe, compliant use.

Revisions and new installations

We overhaul existing systems or implement relocations and new installations in a structured manner - with planning, dismantling, reassembly and test runs from a single source.

Spare parts supply

Rapid availability from our large Swiss warehouse. If required, we can manufacture special parts to a precise fit - also via additive manufacturing - to minimize downtimes.

How to reach our technical experts

Phone:

+41 44 732 22 73

08:00-12:00 / 13:00-17:00