Customer service and repairs
Disruptions are unpleasant and cause costs. That's why we work efficiently to solve the problem. You should also feel that you are in good hands with us in such cases.
Do you have a fault with your product?
Please contact us immediately. We would like to work on solving the problem as quickly as possible. This means you won't have to do without the product for long. For out-of-warranty repairs, we will provide you with a cost estimate. If required, we will provide you with a quote for a tenant replacement system.
Regular service
Highspeed Cameras & industrial cameras
We provide a regular service so that you can take consistently good pictures with your cameras. We are happy to calibrate and check your cameras at regular intervals or as required.
Coding
We support you in the introduction and maintenance of your coding and palletizing systems within your production lines. Our products and services in the field of labeling solutions, from the product to the shipping pallet, play a key role in production processes in the food and beverage industry, as well as in the non-food sector throughout Switzerland.
Contact persons
You can reach your contact person during business hours (8am-12pm and 1pm-5pm) at:
INDUSTRIAL
Tel. +41 (0)44 855 50 00
industrial@chromosgroup.ch
CODING
Tel. +41 (0)44 732 22 73
service@chromosgroup.ch