Our performance promise
The CHROMOS Group is a 3rd generation owner-managed group of companies with a focus on technology and solution development in the fields of IMAGING, AUTOMATION and LIFE SCIENCE.
Our customers come from the graphic arts industry, the packaging industry, the food and beverage industry, the photography, film and broadcasting industry, the pharmaceutical industry as well as processing industries, laboratories and institutions for education and research.
We operate internationally as a group of companies with headquarters in German-speaking countries (DACH) and with customers and suppliers all over the world. Thanks to our expertise in the global market, we occupy a strong position.
Renowned manufacturers entrust us with the representation of their products because they trust in our ability to achieve the best possible market share with us. We justify this trust with expertise, passion, tireless commitment and creativity.
We play a leading role: We set ourselves apart from the competition with modern technologies, cross-divisional expertise, a balanced and needs-oriented offering and forward-looking actions.
We are bridge builders in the triangle between us, our customers and suppliers. In a trusting dialog, we support day-to-day business, but also in the development of new business ideas as a source of inspiration and pave the way for constantly developing and successful partnerships.
We know the markets and needs of our customers and suppliers. We act with foresight with a view to future changes. We always remain agile and adapt our services and processes accordingly. Our customers are convinced that they are in good hands with us in every situation.
For us, customer proximity means taking the concerns and needs of our customers and suppliers seriously and understanding them. We take time for them, communicate openly and honestly and proactively offer solutions.
We only promise what we can keep. Customer service is a top priority for us. Complaints are taken seriously and dealt with in an accommodating manner.
We pool our broad experience and knowledge and draw on this interdisciplinary and extensive know-how. Joint learning and continuous development are fundamental to us.
We work and react quickly and efficiently, and are flexible and resilient. We always adapt to the needs of our customers and suppliers. We act competently and confidently - both internally and externally. This is how we create the basis for mutual trust.
We are characterized by diversity, respect and equal opportunities: At our company, everyone can contribute their strengths and talents - together for our own success and that of our customers and suppliers.
We measure ourselves by our results and use the results to continuously optimize ourselves and our services.
